
Butt Mug
$32.50
Introducing the BUTT MUG, the cheeky, confidence-filled ceramic sensation that’s taken the world by storm! Originally handcrafted by Molly Sanyour, this unique mug became an instant icon when it caught the attention of Lizzo, appearing in her Vogue interview and Dove campaign. Its viral fame inspired Molly to launch a successful Kickstarter campaign, making it possible for everyone to own a piece of this body-positive masterpiece.
Quantity
PRODUCT INFO
- Butt shaped 15 oz. mug with a butt shape on the back and belly button on the torso on the front
- Molly Sanyour Ceramics logo on the bottom
- White glazed porcelain
- Dishwasher Safe
RETURN & REFUND POLICY
At Molly Sanyour Ceramics, we take pride in the craftsmanship and care that goes into creating each of our mugs. We want you to love your new piece of functional art, but we also understand that sometimes things don’t go as planned. Below is our return policy to ensure a smooth and fair process for everyone.
Eligibility for Returns
- Timeframe: Returns or exchanges must be requested within 14 days of delivery.
- Condition: Items must be unused, unwashed, and in their original condition, including packaging.
- Proof of Purchase: A receipt or order confirmation is required to process a return.
Non-Returnable Items
- Personalized, custom, or one-of-a-kind handmade items.
- Sale or discounted items.
- Items damaged after delivery due to misuse, improper care, or accidents.
Damaged or Defective Items
- If your mug arrives damaged or defective, please notify us within 7 days of delivery.
- What to do:
- Email info@mollysanyourceramics.com with your order number.
- Include photos of the damaged item and its packaging.
- Once approved, we will send a replacement or issue a refund, including shipping costs.
Return Process
- Contact Us: Email info@mollysanyourceramics.com with your order details and reason for return.
- Approval: Once approved, you will receive return instructions and a shipping label (if applicable).
- Shipping: Pack the mug securely to prevent damage during transit. Customers are responsible for return shipping costs unless the item is defective or we made an error.
- Refunds/Exchanges: Once the return is received and inspected, refunds or exchanges will be processed within 5-7 business days.
Refund Details
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable, except in cases of damage or incorrect items.
- For exchanges, we will ship the replacement item once the original is received and inspected.
Questions or Concerns?
We’re here to help! If you have any questions about our return policy, feel free to reach out to us at info@mollysanyourceramics.com
SHIPPING INFO
At Molly Sanyour Ceramics, we want your shopping experience to be as seamless as possible. Below, you’ll find all the details about our shipping methods, costs, and packaging, so you can shop with confidence!
Processing Time
- All orders are carefully handcrafted and packaged with care.
- Standard Processing Time: Orders are typically prepared and shipped within 5-7 business days.
- Made-to-Order Items: Please allow up to 2 weeks for processing before shipping.
Shipping Costs
- Shipping rates are calculated at checkout based on the destination, package weight, and shipping method selected.
Packaging
- Each item is securely packaged to ensure it arrives safely.
- We use eco-friendly materials whenever possible, so your purchase is not only beautiful but also mindful of the environment.
Shipping Methods
- We offer reliable shipping options through USPS, including standard and expedited delivery.
- Tracking information will be provided via email once your order ships, so you can follow its journey to your doorstep.
International Shipping
- We’re thrilled to share our ceramics with the world! International shipping is available to select countries.
- Please note that customers are responsible for any customs duties or taxes applicable in their country.
Delays and Issues
- While we do our best to meet all processing and shipping timelines, delays may occur due to unforeseen circumstances with carriers or during peak seasons.
- If your order is delayed or lost, please contact us at info@mollysanyourceramics.com, and we’ll work to resolve the issue as quickly as possible.
We’re committed to ensuring your order arrives safely and promptly. If you have any questions or special requests, don’t hesitate to reach out to us at info@mollysanyourceramics.com. Thank you for supporting Molly Sanyour Ceramics!